Job Summary:
We are seeking an experienced ERPNEXT Technical Support Specialist to provide technical support to our clients and users. The ideal candidate will have a deep understanding of ERPNEXT and its functionalities, as well as strong communication and problem-solving skills. The ERPNEXT Technical Support Specialist will be responsible for resolving technical issues, answering user questions, and providing guidance on how to use ERPNEXT.
Responsibilities:
- Provide technical support to clients and users of ERPNEXT.
- Troubleshoot and resolve technical issues related to ERPNEXT.
- Answer user questions and provide guidance on how to use ERPNEXT.
- Collaborate with other team members to identify and resolve complex technical issues.
- Document and track technical support requests and resolutions.
- Participate in the development and testing of new ERPNEXT features and functionalities.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- At least 2 years of experience in providing technical support for ERPNEXT.
- Deep understanding of ERPNEXT and its functionalities.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with Python, HTML, CSS, and JavaScript.
- Experience with Linux and MySQL is a plus.
Job Type: Full-time
Salary: E£10,000.00 - E£15,000.00 per month
Application Deadline: 28/05/2023
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